Privacy Policy

I.- Who is responsible for the processing of your data?

The person responsible for the processing of your data is Agroturismo Son Mercadal C.B. with NIF E57798423 and fiscal address in Camí Son Pau s / n, Apartado Correos nº 52 07260 Porreras. If you have any questions regarding data protection you can contact Son Mercadal at info@son-mercadal.com

 

II.- With what purpose and legitimacy do we treat your data?

Agroturismo Son Mercadal C.B. informs the user, or the legal representative of the same that can provide their data through this website or for the acquisition of any of their products and / or services, that their data will be processed by Agroturismo Son Mercadal C.B. with the following purposes:

1. Management of the reservation and contracted services. To be able to manage and formalize the purchase of products and provision of the services offered by Agroturismo Son Mercadal C.B. Through this website, Agroturismo Son Mercadal C.B. must treat the personal data that the client provides through the data collection forms “Buyer data” and / or “Passenger data”. Also for the above purposes Agroturismo Son Mercadal C.B. communicate your data to your collaborating entities to be able to process the purchase.

Legitimation: This treatment is necessary for the execution of the contract.

2. Compliance with the accounting, legal, fiscal and administrative obligations.

Legitimation: This treatment is necessary for the execution of the contract.

3. Remission by electronic means, of information about offers and promotions about products and services offered by Agroturismo Son Mercadal C.B. In order to be able to offer you products and services that may be of your interest, you will be sent to the client for your evaluation offers on products and services related to those contracted with Agroturismo Son Mercadal C.B. In any case, the client may object to receiving this type of communication through the means provided in section V of this privacy policy.

Legitimation: This treatment is necessary for the satisfaction of legitimate interests of Agroturismo Son Mercadal C.B. In the case of not having previously contracted any service with Agroturismo Son Mercadal C.B. It will be necessary to obtain the consent for the sending of commercial communications.

4. For the sending of commercial communications with offers related to products and / or services that you already have hired or have contracted in the past with Agroturismo Son Mercadal C.B. that may be attractive to the client, personal data may be processed for the creation of profiles based on internal sources (eg, data on the navigation of cookies, historical and statistical) whose results allow the preparation and analysis of personalized products, through segmentation in different groups in relation to common patterns. These profiles will be used only to send you personalized communications about products and / or services offered by Agroturismo Son Mercadal C.B.

Legitimation: This treatment is necessary for the satisfaction of legitimate interests of Agroturismo Son Mercadal C.B. At any time You can object to your data being treated for this purpose.

5. Management of registration in the newsletter for submission, by electronic means, of information about offers and promotions on products and services offered by Agroturismo Son Mercadal C.B. When the client subscribes to the newsletter through the “Subscribe and receive the best offers” section of this web page, Agroturismo Son Mercadal C.B. You can send commercial communications about products and services offered by Agroturismo Son Mercadal C.B. in the case that you have the consent of the client to treat your data for that purpose.

Legitimation: Regarding the sending of commercial communications by Agroturismo Son Mercadal C.B. about products and / or services offered by this means that when entering your email the client gives his consent for said purpose.

6. Referral of quality surveys. In order to assess the level of customer satisfaction with the products and / or services contracted, quality surveys will be sent to them in order to obtain their opinion about them and thus be able to improve those issues that require it in front of other clients. .

Legitimation: This treatment is based on the legitimate interest of Agroturismo Son Mercadal C.B. The client can always object to receiving this type of communications from Agroturismo Son Mercadal C.B.

7. Performing controls to detect fraudulent activities. In order to control and monitor actions that may constitute fraud, Agroturismo Son Mercadal C.B. informs you that it carries out an analysis of the transactions that are carried out in order to identify and analyze in more detail those that it detects as suspicious of being fraudulent during the contracting period.

Legitimation: This treatment is based on the legitimate interest of Agroturismo Son Mercadal C.B. since it carries out a control and monitoring of all the operations carried out by its clients for the detection of possible fraudulent behavior in the transactions that are carried out during the contracting process.

 

III.- How long will we keep your data?

The personal data to which you have access will be treated while the contractual relationship is maintained. After that, Agroturismo Son Mercadal C.B. keep personal data once their contractual relationship is terminated, duly blocked, for making them available to the competent Public Administrations, Judges and Courts or the Public Prosecutor during the limitation period of the actions that may arise from the relationship maintained with the client and / or the legally stipulated conservation periods. Agroturismo Son Mercadal C.B. will proceed to the physical deletion of your data once these deadlines have elapsed.

Likewise, if the client has not opposed the reception of commercial communications, Agroturismo Son Mercadal C.B. may treat the personal data of this according to what is described in this privacy policy. You can unsubscribe from receiving such communications if you consider it appropriate through the means indicated in section V or by unsubscribing from the newsletter.

 

IV.- To whom will we communicate your data?

Agroturismo Son Mercadal C.B. communicate customer data:

• Competent Public Organizations, Judges and Courts.

• Apart from the previous data communications Agroturismo Son Mercadal C.B. has the collaboration of some third party service providers who have access to the personal data of the clients and who treat the referred data in the name and on behalf of Agroturismo Son Mercadal C.B. as a result of their provision of services. In particular, Agroturismo Son Mercadal C.B. contract the provision of services by third-party providers who perform their activity, by way of example and not limitation, in the following sectors: legal advice, multidisciplinary professional services companies, technology service providers, companies providing computer services.

 

V.- What are your rights when you provide us with your data?

The user / client can exercise, if he / she so wishes, the rights of access, rectification and deletion of data, as well as request that the processing of his / her personal data be limited, oppose the same, request the portability of his data, as well as not be object of automated individual decisions, sending a written communication to the Data Protection Delegate of Agroturismo Son Mercadal CB Camí Son Pau s / n, Apartado Correos nº 52 07260 Porreras or by sending an email to the address info@son-mercadal.com attaching in both cases to this application, a copy of your ID, NIF or official document identify you

The user / client may, in relation to those treatments that are based on obtaining their consent, withdraw their consent through the procedure detailed in the previous paragraph.

 

VI.- How have we obtained your data?

The personal data that Agroturismo Son Mercadal C.B. It deals with the personal data collected from the interested parties during the contribution of these data through this website.

During the maintenance of the contractual relationship, Agroturismo Son Mercadal C.B. You can process third-party data that the customer can provide. In this sense, the client is obliged to inform all these people of the forecasts included here in terms of data protection.

 

VII.- In what authority can you exercise your claims?

The user / client can submit a claim to the Spanish Agency for Data Protection in relation to the response received from Agroturismo Son Mercadal C.B. to take care of your rights. In any case, you can initially contact the Data Protection Delegate of Son Mercadal, through the address info@son-mercadal.com or the address Camí Son Pau s / n, Apartado Correos nº 52, 07260 Porreras, to be able to solve any claim in order that Agroturismo Son Mercadal C.B. I can help you in this regard.

 

 

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